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Offre d'emploi

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Commercial Advisors

Ville : Rabat-Salé

Métier : Conseillers clients

Contract :CDI

Sales Agent 

Customer/Partner-facing roles able to drive sales opportunities based on a 300-level knowledge of a Microsoft solution areas (Modern Workplace, Data and BI, Apps and Infra, Business Applications). 


Mission :

  • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
  • Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success
  • Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies
  • Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience
  • Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists
  • Position competitive offerings and solutions in the context of customer needs and experiences
  • Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies
  • Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
  • Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
  • Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers
  • Collect feedback from customers and articulate it back to the business: “Voice of customer”


Profil :

  • 4-year degree preferred
  • 2-3+ years sales experience with a proven track record of success
  • Familiarity with modern sales techniques and tools is a bonus, including experience from retail sales, corporate internships, or entrepreneurial programs
  • Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred
  • Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred
  • Sales/customer service relationship background, telephone experience preferred
  • A self-starter with a track record of outstanding performance and achieving goals
  • Strong interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video and presentations
  • General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
  • Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
  • Solid time management skills and ability to work independently or under supervision with a high level of integrity
  • Experience using Microsoft Office Suite applications
  • Passion for cloud technologies and changing the world
  • Language skills:
  • English: Intermediate or Fluent (verbal and written)
  • Supported market: Fluent or Native (verbal and written)



Les Avantages :

  • A permanent contract from the 1st day
  • An attractive monthly salary: basic salary + UNLIMITED commercial bonus
  • A range of social benefits: health insurance, on-site catering, rest room, crèche/subsidy, play area, etc.
  • Pleasant working conditions and career development opportunities facilitated by Webhelp's investment in continuous training