Ton email est enregistré. Tu es désormais inscrit à la Newsletter Webhelp.

L'adresse e-mail que vous avez fourni n'est pas valide.

L'adresse e-mail que vous avez fourni déja enregistré.

Offre d'emploi

Trouve le job qui est fait pour toi !

Operations Manager @Marrakech

Ville : Marrakech

Métier : Autres

Contract :CDI

By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities.
More than your past experience, your motivation and personality will make the difference!
Join our team and show off your talent!    



Mission :

Reporting to the Head of Project, the Operations Manager will be responsible for:

  • Analyze production indicators to identify drivers of improvement
  • Follow the margins/efficiency and implementation of action plans
  • Analyze capability forecasts and ensure optimal utilization of production positions Available
  • Ensure compliance with quality processes and standards
  • Monitoring turnover, absenteeism and supervisory rates on its activities and steering action plans required
  • Ensure the availability of the means of production (equipment, tools and, more generally, techniques)
  • Manage sets up
  • Contribute to the reception of the client and/or prospects during site visits
  • Animate, motivate and retain teams
  • Relay the company's strategy to its employees and communicate all the objectives of the Project


Profil :

  • Academic Degree in Management or similar
  • Professional Experience of 3/5 years as Operations Manager acquired in the customer service sector
  • French and English Level: C1/C2
  • Experience in budget management/P&L/Operating Accounts
  • Strategic Vision
  • Excellent Leadership and communication Skills
  • Analysis and synthesis Skills
  • Decision Maker and goals/results oriented



Les Avantages :

Our offer :

  • Competitive salary
  • Multicultural environment & stable work

Join our team and show off your talent!